With growing pollution and dust, expensive carpets and rugs need a professional hand to last long and be hygienic. However, before you choose a random name off a Google search, here are some questions that you need to ask the professional carpet cleaner before you hire them for the job.
What is the area of work?
To make an actual assessment of the work that needs to be done and to get accurate estimates, you need to take stock of the carpet area which needs cleaning. A professional carpet cleaner will be able to give you that information once he measures your carpets and ascertains the method of cleaning and any specialized cleaning treatment that may be needed. Don’t forget to mention any stains or portions of the carpet that needs extra care.
Carpet area is the most important aspect of getting the true estimate of the job
How involved do you want to be with the cleaning process?
Your cleaning estimate depends on the prep work that you do and the level of involvement you want in the project. If you want that the cleaners to clear the area, help store your items and cover the walls or other parts of the room to avoid damage from cleaning equipment then be prepared to pay an extra fee in addition to the overall cost. Some cleaners may do it for free, so get a clear understanding of what their job includes.
Make a checklist of the things that must be discussed with the cleaner to get an accurate estimate
What cleaning equipment will be used?
You must check with your cleaner if they will vacuum clean the carpet before they proceed with deep cleaning as vacuum cleaning will make a tangible difference in the final result after the cleaning process.
How much will it cost?
It is better to get the estimate while you are on the phone with the cleaner. If their prices are not compatible with your budget then it does not make sense for the cleaner to visit your home. It can be a futile task for them and a waste of time of time for you as well. Clearly specify the jobs that you want the cleaner to undertake and get the closest estimate possible. To be on the safe side consider a 5% plus or minus to the estimate that you take on the phone.
Some cleaners may charge extra for stain removal
Can you show some references?
It is not only advisable but strongly recommended that you ask for references and check reviews to get an idea about the company’s reputation. You can run a quick search on Google to read customer reviews before you make a call.
Be sure to point out any problem areas, spots or pet stains that need special attention. Finally, wait for the carpet to dry completely before walking on it or moving the furniture back into the room. If you replace the furniture too quickly, rust or stains from paint or finishes could mar the carpet permanently.